Testimonials

We have used Petri Pools for eight years, and during that time we have not had a single complaint! Week after week, year after year, our pool has been perfectly maintained by a kind, extremely hard-working, and professional staff. We highly recommend Petri Pools!!

– Liz Matsil (Dallas)

We have been with Petri Pools for over 3 years and have been very satisfied. They have done an excellent job maintaining both our pool and spa. Most important they have always been available any time or day we have a problem or questions. I am happy to refer their services to anyone.
Thanks Justin….. Great job!!!!!!!!

– Timbo & Pam Johnson (Plano)

Justin Petri has taken care of my pool for over 10 years. His work is outstanding and we have always received what cannot be bought — a caring individual that wants us not simply to be satisfied, but also happy with his services. We just completed a total remodel of our pool with Justin and the results are spectacular — we could not be more satisfied.

– Joel Hoffman (Dallas)

I am a loyal customer of Petri Pools. Justin is a dependable, honest professional. His fees are extremely reasonable for the first-rate services he provides and the fact that he is always available when there is an issue with my pool. I recommend Petri Pools to anyone who is looking for a pool service provider and feel you will be as satisfied as I am with this company.

– Lisa Kaplan (Dallas)

Justin Petri has maintained our pool for 7 years, and we wouldn’t think of using anyone else. He does great work, and we know we can trust him to keep things in the best of shape so things don’t go wrong and cost us a fortune in repairs. I would highly recommend Petri Pools to any new or long-time pool owner.

– Annette Maxberry-Carrara (Dallas)

It’s difficult to find a good pool service, but we found one with Petri Pools! Justin is very dependable and does a great job. We feel confident that if there is a problem with our equipment he will catch it early and help us take care of it. He really does care about his customers!

– Laura Gorecki (Dallas)

Justin is FANTASTIC! We never knew our pool could look as crystal clear as it does each and every day! Through the years, we have had several companies service our pool and thought it could look better than it did. Petri Pools is the first company that has blown us away with their knowledge, customer service, dedication and timeliness. We are so glad we called from the adverisement we found in the mail! Thank you so much Justin. We love our pool now more than ever!

– Joanne & Dusty Broadway (Lewisville)

I’ve been a customer of Petri Pools for 10 years and the customer service is always stellar. Whenever I have a problem I can count on them to be prompt and fair with any diagnostics involved. I highly recommend Petri Pools to anyone looking for all swimming pool service needs.

– Kay Mayhew (Lewisville)

We found Justin off the internet! Put this poor guy through a tough recommendation process and he came through with flying colors. Not only is he a man of his word, his personal touch and job ownership put our fears at ease. Our pool remodel is beautiful, was done on time and we could not have been more pleased with the out come. Great work Justin! Randy & I have been telling everyone about your work. Thank you.

– Randy & Debi Goss (Denton)

ABSOLUTE BEST IN CUSTOMER SERVICE! We have used Petri Pools for 6 years and have been consistently surprised by Justin’s quick response to pool repair issues. He is honest, professional and competively priced. I am a local RE/MAX realtor and will continue to recommend Justin to every client possible.

– Corey Young (Coppell)

hank you so much for your outstanding customer service and honesty!
Over the years, we have had several “pool guys” maintain our pool, and we have had one problem after another. Just last summer, we replaced our filter pump twice ($500 each)! The first guy wired it incorrectly, and it burned out after only 3 months. He wouldn’t return any of our calls, and we couldn’t get a hold of him. Our pool was turning green since the pump wasn’t running so the chlorinator wasn’t producing chlorine. So desperately, we hired another guy, and he said the filter pump had to be replaced. We thought he knew what he was doing, but then that same filter pump went out just 13 months later. Of course, we were not able to get a hold of that second guy either. Needless to say, we were so upset.

Our neighbors recommended Justin at Petri Pools, and we are so grateful!
First of all, Justin put us as a “top priority” and came to look at it the next day. We had torrential rain and tornados that day, and the pool was already turning green from low salt due to all that rain and no filter running the chlorinator to produce chlorine.

We were astonished when we found out that Justin drove all over DFW to find a pool supply store that was open on a Saturday (they all close on Saturdays after Labor Day). We were shocked that he would do that for us. He could have just said he’d get to us on Monday.

Most impressive was that when he came to do the repair, he could have just told us that the filter pump went out again. We would have had him replaced it, and we would have never known. But he was so honest and told us that he tried checking the capacitor and that was the problem – not the pump. He had a capacitor on his truck, replaced it, and everything worked again. He saved us $500 – we were thrilled!

With all the contractors we’ve had for lawn maintenance, landscaping, and sprinkler system over the years, we have never come across anyone as honest as Justin at Petri Pools.

His professional and courteous attitude, expert knowledge, willingness to go the extra mile in handling my issue, and extraordinary honesty are very important to us.

We deeply appreciate your assistance. Please let us know if we can ever be a reference. We will recommend you to everyone we know.

– Adrienne Dworak (Lewisville)

It was a big decision for us to go ahead and get a pool service since we were trying to keep spending down. We weren’t enjoying our pool like we should b/c free time was always taken up with maintaining our pool. We were thoroughly disappointed with the last company we had been using (expensive, rude, cash/check only, staff changing constantly, cleaned our pool at random times in addition to terrible customer service) and were looking for a new pool cleaning service. We got Justin’s name from a friend. Justin’s company has been terrific. He and his staff have been courteous, on time, knowledgeable and honest. What a relief to work with a contractor who cares about his clients AND knows his stuff. We’ll recommend Petri Pools to anyone who needs great pool services.

– Cathy & Charlie Hirst (Flower Mound)

I am a very happy customer. I have used Justin for about a year. I did my investigation into the best pool service company and selected Justin. Part of my investigation included reviewing all of these great comments from his customers. So, I thought I would write one myself. I made a great choice.

– Michael Mitchell (Carrollton)

After 26 years it was time to update the pool! the tile was falling off, the plaster was wearing thin, and the bullhead brick was chipping. I saw Justin’s truck by chance, checked out the website and liked what I saw. Working with Justin was a breeze. He is personable and easy going and knows his business. He made what I expected to be a month long mess into a one week wonderful experience. His crews were talented professionals who had clearly updated pools many times before. They worked efficiently and without a lot of bother to me and my wife. The couple of issues we had along the way were minor and quickly remedied by Justin. We love the look of our “new” pool so much that we hired Petri Pools to do the weekly cleaning. I can recommend Justin and his company without reservation.

– Gary Jordan (Double Oak)

Our 16 year old pool had tile falling off and chipping. We found Petri Pools (Justin) while surfing the internet. He was one of 3 quotes we received to have our tiles replaced. His quote was not the cheapest nor the most expensive. However, there were several things which Justin did which made us decide to go with him. First was his prompt response back to us (within less than 24 hours he called and emailed us). When he came to our home he was prompt (5 minutes early) , professional and personable at the same time. Justin listened to our ideas and made recommendations for us to consider. The entire process took 2 1/2 days to complete (draining pool, removing old tiles, tile replacement, acid wash and refill of the pool). The day the renovation started Justin called to let us know what time to expect them. His crew did a great job including clean up at the end. A project we were kind of dreading ended up being a pleasurable fun experience. We were so pleased, we ended up switching our weekly pool service to Petri Pools. They continue to give outstanding service. We highly recommend using them for both renovations as well as pool service.

– Linda Castaldi (Carrollton)

Don’t even bother searching for any other pool service, PETRI POOLS is it.
Justin took care of a major problem on our 12 year old pool. He got the job done and even went beyond the service needed. Thanks to the expertise of Justin and James, they were able to fix what was wrong with our pool. It was one problem after another and yet Petri Pools pulled it off. We’ve read about Petri Pools from other customers and they were all great comments and that’s why we didn’t hesitate at all to contact them. Great service, rain or shine the work was done. I highly recommend Petri Pools. We were very pleased with their great service!

– Ferdinand Mancenido (Lewisville)

I highly, highly recommend Petri Pools. After seventeen years my pool needed new title, plaster and the deck needed painting. I contracted Petri Pools, had the job done when I was on vacation. When I returned the job was done, no problems, no hassles, no call backs, life is good.

– Larry S. (Plano)

The Petri pool experience for our family has been 100% positive and I would recommend his work and servie to anyone. We did a complete remodel of our pool and went from a 1980’s Magnum PI backyard, to a superfly, modern, I swear you can see our pool from the space station, badda boom, badda bing!
Trust me you want to use this service!

– Cody B. (Plano)

I would highly recommend Petri Pool for any repairs or service. We have an older pool that needed new pumps. They were reasonably priced with great service that went beyond the usual run-around I received from other pool service companies. We plan on using them this Spring to replace our plaster and tile.

– Tammy Z. (Coppell)

We hired Justin/ Petri Pools to remodel our 34 year old pool after a friend referred us. She is a long time customer of Petri Pools and they came highly recommended after she also went through a pool remodel. After obtaining 4 estimates, Petri Pools was the one we chose to go with. Justin came out timely to look at our pool, take measurements and discuss our wants with my husband. We had our estimate very soon after. Justin was very responsive during the process. We had one small delay that was out of anyone’s control. After our old fibertech coating was removed we discovered several cracks underneath. Justin had a great contact to address the structural issues and once we resolved those, his work commenced. The crew was here every day and cleaned up after themselves. We were swimming again within 2 weeks! Amazing considering we changed surface to pebble, had a new main drain installed, had a new light niche and light installed, new flagstone coping and new tile. We now have them servicing our pool weekly. I would highly recommend Perri Pools for your pool remodel and service.

– Catherine L (Plano)

Very satisfied with the work of Justin and his team, from initial review of the situation to putting the finishing touches on the re-modeling project. What you want is someone who says what s/he intends to do, and then does it, with no surprises or deceptions. And that’s what you get with Petri, straight talk and solid results. We’ve been very pleased with their work and have already recommended them to others.

– A & E Higgins (Coppell)

We have used Petri Pools for almost 10 years and have had a great experience. We have weekly service and have gone through a major renovation. During the renovation Justin would text us back in mere minutes or even seconds. Owner, Justin, is very hands on. I have recommended to friends and family and will continue to do so! Great company.

– Piano Family (Dallas)

I needed a pool pump installed as was getting the run around from some of the big names out there. I called Petri and was given not only good service but it was FAST!! Mike worked tirelessly when the installation ran into some bumps due to the age of our plumbing. I am already working with them on some upgrades and plan consulting with them when the time comes for a renovation.

– Mutt

We wanted to remodel our pool from the ground up, including a modern, glass tile finish, so choosing the right pool company was critical. We were looking for a contractor who could deliver high-quality craftsmanship at a reasonable price. We couldn’t be happier with the work delivered by Justin and Petri Pools.

Justin helped us select all the right finishes for our pool, giving us advice on the right combination of tile, plaster and coping to achieve the desired look. Once the design was set, Justin gave us a plan that worked within our tight schedule. His crew stuck to the plan, working hard to create a fantastic looking product that exceeded our very high expectations.

During construction, we hit a major snag when a leak was discovered after the construction was nearly complete. Justin handled the problem in stride, called in a repair team who worked tirelessly to resolve the problem, and then had his pool crew refinish the work. Justin told me that we would never be able to see the reworked area, and he delivered.

Petri Pools delivered a fantastic result on time and quickly responded when we had trouble. We highly recommend Justin and the Petri Pools team for any pool renovation project.

– Jane & Stuart Lodge (Frisco)

Justin Petri was a wonderful man to work with. Petri pools remodeled our pool and did a wonderful job. My husband and I are very happy. We have only been a customer for 5 months but will continue for a long time. We have the weekly service now. If I have a question about anything with the pool they will call or come out to the house with answers.
A friend of our recommend Petri pools and am very pleased. They are also very happy.

– Sharon Neary (Coppell)

Very pleased with our pool redo. Justin is professional, knowledgeable, ethical, a great communicator, and oversees contractors’ work daily. Cannot say enough good things about Petri Pools!

– Diana (Copper Canyon)

After reading several wonderful reviews for Petri Pools, we decided to hire them for our complete pool remodel. I was not disappointed!
Justin came out the day after we contacted his company and gave us a quote for new plaster, tile and coping. His quote was very reasonable so we hired him to do the work.
We received a start date of the following week and I must say I was skeptical. I’ve worked with many contractors over the years only to be disappointed by their ambitious time lines of beginning and completing the work they quote. Again, I was not disappointed!
The crews that came to do the work – demo, tile work, coping, plaster, plumbing, electrical, etc. – were wonderful! They were nice, respectful, hard working and clean. Not once was there any evidence, other than the transformation of the pool, that anybody had been there working. They cleaned up all debris and left the area very clean at the end of each day.
The end result was a beautiful transformation of our pool and another VERY satisfied customer. I will not hesitate to refer Petri Pools to others and plan on using them again for upcoming deck projects.

– Carolyn Swift (Irving)

I would definitely recommend Petri Pools for your renovation project. Our impression of the owner is that he is of high integrity with a strong desire to satisfy his customers. As with any large project, there will be unexpected issues. We feel Justin treated us fairly in all respects when it came to completing the job to our satisfaction. Overall, the renovation is wonderful and is going to really add to our swimming season this year and many years to come.

– Mark (Dallas)

We have been with Petri Pools for 4 years for service and cleaning of our pool. In March we hired Petri Pools to resurface, retile and put new coping around our pool. We were extremely pleased with the way it was all handled and all the workers were so through and hard workers, the job was done in a very timely manner and we ended up with exactly what we wanted. We are thrilled, it looks beautiful. I would highly recommend calling Justin Petri for all your pool needs.

– Dawn Johnson (Flower Mound)

We recently hired Petri pools to provide an extensive update and renovation of our pool. We could not be happier with both the work and with Justin. He was extremely easy to work with and the work was done as promptly as we considered possible given the recent rains. Each one of his contractors did excellent work on very labor intensive construction of tile and flagstone. We would recommend Petri pools to our friends without hesitation

– Kenny Bishop (Lewisville)

Petri Pools provides our weekly maintenance service but most recently completed a big project in our backyard. We resurfaced and retiled the pool and it looks great! Justin helped us determine whether we could keep the existing flagstone (which we did). In addition, we wanted to extend and re-surface the decking, which he arranged and supervised.

There were weather delays (inevitable in Spring in Texas – it’s not a great idea to pour concrete in the rain or on top of mud), so Justin kept us up to date on the status of the project so we knew what to expect and came by when we had questions we couldn’t articulate over the phone. His crew worked with our pool fencing company so they were able to re-set the holes for the fencing before the resurfacing was complete.

He was also very patient with us as we are still learning about our pool and its inner workings.

One of the things I really appreciate about Petri Pools is that they respond promptly and arrive when they say they will. I never get a “I’ll be there sometime tomorrow” from Justin – I always know when to expect him and he’s never a “no-show”. That type of reliability and responsiveness is difficult to find.

We are very happy with the results and would hire him again. Since he did such a great job, we won’t have to for a while!

– Laura Anson (Carrollton)

Petri Pools is THE BEST Pool company I have ever used. Justin and his crew
was very professional and did everything they promised and more.
We just finished a complete re-surfacing job and I was amazed that they did the complete job inside of 10 days and that was with lots of rain as well. GREAT JOB !!!

From Day 1 to the day our family started swimming – Justin was on-point at every turn.
He kept us updated each day- so we knew what was coming next.

His contract clearly spelled out what we were paying for and they did exactly as promised. Justin helped guide us to the Best Value for our budget and didn’t try to
over sell us and his recommendations have proven to be exactly what we wanted.

We have a newly re-modeled Pool to enjoy – Thanks to The Petri Team !!!

and YES I will now use his weekly service going forward, instead anyone else.

Look no farther than Justin Petri. Five Stars on ALL counts.

T Moffett
Carrollton, Tx
May 2015

– Terry Moffett (Carrollton)

Petri Pools is hands-down the best pool remodel and service company in DFW. In fact, they are one of the best companies I have worked with regardless of the industry. Their commitment to quality work and customer service is apparent in every part of their operation.

I recently moved into a house that had an old pool in desperate need of a facelift. After meeting with several pool companies I hired Justin Petri and his crew to a complete the pool renovation (plaster, tile, coping, etc.). Justin was very up front and honest from the beginning. He did not try to up-sell or replace parts/equipment that were still serviceable. He was very respectful of the budget that I had established and it was much appreciated. Additionally, he always made himself available via text/email/phone/in-person to answer questions and temper any of my concerns. The pool was delivered on budget and on time, which was remarkable given the recent weather. His crew was respectful of my property and was very friendly. They did top-notch work and took care of the tiniest details. The pool looks amazing!

I would, without a doubt, hire Petri Pools again. Justin, thank you for the new pool and, more importantly, for your commitment to excellent customer service!

– Pete Furseth (Dallas)

We noticed Petri Pools in listed and recommended in North Dallas edition of Best Pick Reports for Quality Home Services Guide. My husband had met with another company but we decided to call Petri Pools too. Justin was fabulous to work with as he arrived on time for appointments and followed through with all work promised for our pool remodel! He went the extra mile covering all the details. I would highly recommend this company for the outstanding customer service and quality work they provided!!

– Carol & Gibb Harris (Richardson)

We couldn’t be more pleased with the work Petri Pools has done for us. As first-time pool owners, we were clueless about our pool when we moved into our new house. Petri to the rescue! If you are looking for a customer service-oriented pool company you can trust, go with Petri Pools.

– Laurie Phillips (Carrollton)

As first-time homebuyers and pool owners, my husband and I didn’t know the first thing about pool cleaning and maintenance. We luckily found Petri Pools, and they came to our rescue! The previous homeowners neglected the pool, and it was in pretty rough shape. Petri Pools brought our pool back to life and it’s been a fantastic experience ever since. Just a couple weeks ago, one of the pipes behind our waterfall began to leak profusely. I notified Petri Pools to please take a look to give us a repair estimate, and they ended up fixing it at no cost! I highly recommend their services. Professional team and superb service for a beautiful, well-maintained pool!

– Nina & Will Karbaum

Petri pools has been a life saver! After having two bad experiences with other pool companies, I was extremely cautious of hiring another pool company to help me maintain our pool. They have been extremely courteous whenever I have called with a question or concern. Our tech, Damon has been absolutely wonderful. He is thorough every week with his cleaning and has been very helpful explaining to us what we can do to maintain the performance and longevity of our pool. Thank you Petri pools and Damon!

– Mel Williams

Our family mad a pool installed several years ago against my better wishes mainly for our kids. Working full time and with all my voluntary
community service, I made it clear I have little time left to maintain a pool. When the pool was new, all was good but as the equipment got older, the problems started and here we go.

We went from a beautiful pool to comments like ‘Have you ever caught fish in there?”. It was green and everything you can imagine broke. I tried to resolve the problems myself but just shocking a pool was far from enough. I needed help. Not just
any help but from experts.

Searching the internet, I found Petri Pools. With one call and weekly service, we now have our beautiful pool again. It’s no longer green. No one make fun of it anymore and yes…we can see the bottom now. The mistake I made was not contacting Petri sooner. I found someone who cares about my pool as if they own it and maintenace doesn’t fall
on me.

I am so grateful for their help and the monthly service is very reasonable. Even bill payments are easy with their Intuit application. The professionalism of their technicians is best I’ve seen. This is coming from someone who has called
many large named pool companies who woud just make outlandish quotes before even stopping by or seeing what
was needed. Humm.

Should someone read this and would like photos of how great mine looks today, contact me (bramire63@charter.net). I know I found a solid service and you will too if you give them a chance. All I cared about were results and that
is what they delivery with professionalism. Kudos to Petri for my solid service and making me a delighted customer.

Brian Ramirez

– Brian Ramirez

Recently, my family and i moved to Dallas. We purchased a home that the team @ Petri Pools had been maintaining for quite a few years. i had called them to introduce myself and start a conversation. The entire team at Petri Pools was nothing less then welcoming and made me want to continue with there business at our new home. Rita and Paul, i have dealt with personally and Paul has rushed over a few times to fix a blown hose (thanks again) and on a Saturday morning to look pump seal. the entire staff that helps maintain our pool is always there and on time (even when i have even lock them out….)they still make time to come over a clean the pool. i really couldn’t thank them enough and i Highly recommend them. thank again Team Petri Pools!

– Joshua Zimmerman

Petri pools has been servicing my pool since we moved here in June of 2014 and I have always been satisfied. Back in July of this year we had a bad storm and our gas grill fell into the pool along with all the grease and soot that had accumulated over the years. I emailed Petri Pools and they were out the next day to clean up the mess. However, despite many attempts made by the Petri pool guys, the water color never came back to the blue color it once was. My pool is gunite and the plaster had started to chip away in places so with that added to the weird greenish blue water color, I decided it was time for a pool renovation. Justin, the owner, came out to my home, measured and gave many options to consider. That afternoon he had an estimate emailed and included links where I could start looking at pool tiles and coping. I told him I needed to see tiles in person so we met at the Petri Pool office and looked at samples together and he even showed me some finished project examples on his computer. He also let me take some pool tile samples home to better visualize how it would look. After a few days I made my selections and emailed him by top three. He gave me quotes on all three and from there I finalized my choices and the job started the next week. Justin emailed me every morning to let me know who would be there and what they were going to do. Justin also came on site a couple of times to check on progress. Overall I am very pleased not only with the pool service, but with the pool renovation process from beginning to end! I would definitely recommend Petri Pools for weekly pool service and most definitely for pool renovation.

– Cristi Evans

We decided on Petri Pools to resurface our pool and we are so glad we did, they quoted us a fair price, did a great job and finished on time. They also helped us out with some mechanical issues, they went above and beyond. They also do our weekly maintenance and are happy with the service they provide. We highly recommend them.

Susan S.
Lewisville, TX

– Susan Shull

After doing my fair share of research on pool remodel companies, I decided on Petri Pools as a result of great reviews and meeting with Justin on the scope of what my project would take. We are first time homeowners with a 30 year old pool that had given us multiple leak troubles over the first 4-5 months in the house, so while I knew pool work would come in the future, this soon was definitely unexpected.

Justin and his crew were the definition of awesome; I couldn’t be more happy with their work, professionalism, and focus on customer service. They took time to explain each step of the project and why they would need to do the work they were doing. Justin worked with me to get the lowest possible cost and tried to save money in places he felt weren’t necessary right now, all so this unintended project did not break the bank.

The entire project faced numerous unexpected problems – concrete in random areas of the ground, an unlevel pool, problems with rain, along with planning around an unrelated company(for a separate project) with horrible communication. Throughout all of these problems, Petri Pools remained professional and alert, very courteous, and tried to save time where they could in other areas of the project to get it finished in a timely manner. Overall, with such a great experience on my pool remodel. I trust that they will deliver and that my money is being spent on a great company. I’d recommend them to anyone who needs help with anything pool related!

– Ashley Leffingwell

Petri Pools has been maintaining our pool for several years and have been very satisfied with their service. We recently completed a pool renovation with Petri Pools. They worked with us to stay within our budget and their communications throughout the process was excellent. We are very happy with the results and highly recommend Petri Pools.

– Denise Castelli

Dallas & Fort Worth Swimming Pool Repair & Pool Remodeling | Petri Pools

Dallas & Fort Worth Swimming Pool Repair & Pool Remodeling | Petri Pools